ESPN360.com / Northland Cable

21 Sept 2009

I submitted a request to Northland Cable for access to ESPN360.com this morning. They just called back and said they're "sending the request to corporate" and they'll hopefully approve it.

Sure would be nice to catch the Clemson/TCU game this Saturday.

I recommend all of Northland's customers (and non-customers for that matter) to use Northland's online contact form to request ESPN360 as often as possible. On the drop-down box for "nearest local office", I would select your local office and the corporate office. Keep submitting until you get a response.

I still haven't heard from the corporate office, so I'll keep submitting every hour until I hear something. There's no good reason for them to not offer ESPN360.

UPDATE 1 OCT 2009

I finally got a response from Northland, but I had to get snarky to get it:

from Steve Tanabe
to W@gmail.com
date Thu, Oct 1, 2009 at 12:56 AM
subject RE: Contact Us Form / Customer: W


ESPN360 is currently only provided to end users through agreements with their ISPs rather than direct to consumers.

Unfortunately we have not been able to reach a reasonable agreement with ESPN to provide the service to our customers at this time.

Thanks



Sent: Wednesday, September 30, 2009 12:19 PM
To: do-not-reply-99@northlandcabletv.com
Subject: Contact Us Form

ESPN360

Comments:

Why don't your customers have access to ESPN360's streaming online content? We need access to ESPN360 immediately. I've contacted you dozens of times about this and received no response. Do you not care about customer service? There's no excuse for not responding.

Sent from my Verizon Wireless BlackBerry

football, Northland Cable, ESPN360

| Posted in » ESPN360, football, Northland Cable